Building Resilience to Navigate Change

There is no shortage of definitions, theories, models and best practice for leaders when it comes to navigating change. So why is it so difficult to get right?

the why

All leadership comes down to this: changing people’s behaviour. At the very core, it’s people who need to make the change. Changing people’s behaviour is the most important challenge for businesses trying to compete in a turbulent world.

John Kotter, a Harvard Business School professor who has studied dozens of organizations in the midst of upheaval shares that “The central issue is never strategy, structure, culture, or systems. The core of the matter is always about changing the behavior of people.” Kotter has hit on a crucial insight. “Behavior change happens mostly by speaking to people’s feelings,” he says. “This is true even in organizations that are very focused on analysis and quantitative measurement, even among people who think of themselves as smart in an MBA sense. In highly successful change efforts, people find ways to help others see the problems or solutions in ways that influence emotions, not just thought.”

the how

We focus on supporting you in changing people’s behaviour. 

We incorporate both the rational and emotional processes for change, creating a simple template to build your capacity to navigate change. We put people at the centre of change and leverage emotions to fuel momentum.

the what

We offer bespoke facilitation and insightful consulting to support you in making change stick in your business. We are that relationship that creates hope, an essential ingredient in the human science of change. We have the insight to tackle any of your change projects.

We also build capacity for change by offering webinars and training programmes that develop the core adaptive competencies essential to navigating change. Don’t wait until you are stuck, take the initiative and use our training and facilitation programmes to equip your teams to accelerate change in your business.


Find out more about our Professional Development offerings and customisation options available for your organisation.

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