"The great problem in communication is the illusion that it has been
accomplished"
George Bernard Shaw |
Basic Principles of
Communication 90% of interpersonal communication takes place on the
unconscious level
People judge you by your behaviour, not your intent.
People are motivated by their needs, not yours.
|
Wouldn't it be great if you could:
Understand how your preferred style of working comes across to other
people?
"Read" other people's behaviour so you'll know the best way to work with
them?
Find common ground with people while maintaining your individuality and
integrity?
Adjust your behaviour in small ways that dramatically improve results among
different styles?
Relate effectively - no matter how others react to you?
Many of the issues that arise in an organisation are a
result of poor communication. We all communicate through filters: Interests,
values, assumptions, attitudes, prejudice, memories, strong feelings,
expectations, past experience.
Mila uses the Whole Brain Communication approach to develop effective
communicators who:
Understand how communication occurs
Understand their own communication behaviour style
Learn to diagnose the communication needs of others
Develop listening skills
Communicate with others in a way that is sensitive to and aware of their
needs.
Communication is in the mind of the recipient.
You're just making a noise if the other person doesn't hear you.
|
Lewis
Carroll makes sense of communication in his puzzling way
"I quite agree with you," said the Duchess, "and the
moral of that is...Be what you would seem to be - or if you'd like to put it
more simply - Never imagine yourself not to be otherwise than what it might
appear to others than what you were or might have been was not otherwise
than what you had been would have appeared to them to be otherwise."
"I think I should understand that better," Alice
said very politely, "if it had been written down, but I can't quite follow
it as you say it."
"That's nothing to what I could say if I chose,"
the Duchess replied, in a pleased tone.
|
